Help & FAQ
TS File Explorer · Help Center
Files & Archives
How do I compress or extract files?
Open the file library, long-press a file or folder and choose Compress, or tap an archive to preview it and extract its contents. ZIP, 7Z, TAR, TGZ, XZ and BZ2 are supported, including encrypted archives with password protection.
Why can't I open an archive?
Make sure the file is a supported format (ZIP, 7Z, TAR, TGZ, XZ, BZ2). If the archive is password-protected, you will be asked for the password. Damaged or incomplete downloads may also fail to open — try transferring the file again.
Where do extracted files go?
Extracted files are saved into a folder in your file library with the same name as the archive. You can move, rename, share or re-compress them from there.
Transfer & Cloud
How do I transfer files between my phone and computer?
Go to Settings → WiFi Transfer and start the service. On a computer connected to the same network, scan the QR code or open the address shown in the app. Both devices must be on the same WiFi network.
How do I connect a cloud drive?
Go to Settings → Cloud Drives or Server Connections, choose a provider (WebDAV, Quark, Baidu Pan, Google Drive, Dropbox, SMB, FTP, SFTP) and follow the authorization flow. Once connected, you can browse and sync files from the file library.
Is my data uploaded anywhere?
No. All compression, conversion, scanning and reading happens entirely on your device. Files only leave your device when you connect a cloud drive you configured yourself — data then flows directly between your device and that service.
Pro & Security
How do I purchase or restore Pro?
Tap a plan in the Pro card at the top of Settings and confirm with Apple. To restore a previous purchase, tap Restore Purchase while signed in with the same Apple ID used for the original purchase.
Why am I seeing ads?
The free version is supported by ads. Upgrading to Pro removes all ads. Pro is available as monthly, yearly or a one-time lifetime purchase.
How do I enable App Lock?
In Settings → Security, turn on App Lock and verify with Face ID or Touch ID. The app will then require biometric verification each time it is opened. A private folder keeps selected files extra-protected.
Formats & Languages
Which formats are supported?
Archives (ZIP, 7Z, TAR, TGZ, XZ, BZ2 and more), audio and video playback and conversion, image compression, and documents such as PDF, EPUB, MOBI, AZW3 and TXT.
How do I change the language?
In Settings → Language, pick your preferred language from 16 supported languages. The change takes effect immediately.
How do I read e-books or listen with TTS?
Tap any EPUB, MOBI, AZW3 or TXT file to open the reader. Chapters are scanned automatically, and the built-in text-to-speech narration lets you listen while you read or go hands-free.